The summer in Delhi, seems to be over atlast. The peak summer is the acid test for the Electric Power Transmission companies in Delhi. And this year Tata Power owned North Delhi Power Limited [NDPL] has done much better than Reliance owned Bombay Suburban Electric Supply [BSES]. While the BSES served areas went without power for hours together, NDPL served areas were never without power for more than a few minutes.
People also complained of poor response from BSES customer care centers. While people who had to deal with NDPL were a happier and satisfied lot.
And when i happened to visit the BSES office a couple of days ago to register a complaint, i heard a BSES employee cribbing about how badly BSES treated them as compared to how NDPL treats it’s staff. He was telling his colleagues that NDPL had given Titan watches to all it’s employees. And NDPL was also offering an interest free loan to all it’s employees to buy Tata Indicas and Indigos.
Reliance was busy deciding which brother gets Papa’s watch and which brother gets papa’s car. And so the employees were getting nothing. Else i could have had a better and cooler summer 😉
The ineffective warning of Chief Minister Shiela Dikshit to the BSES and the false comments upon NDPL are all political games. The truth is that the Delhi Govt is hand in glove with the DISCOMs. All such comments and warnings are only upon the surface. In reality both are mutual beneficiaries.
The BSES operates in areas where RWA are more active and raise there concerns strongly. However, in case of areas with NDPL, the people are equally affected but somehow they are unable to raise the same strong noises.
If one visits the consumer courts/forums, in the area of NDPL, the major litigations are against the NDPL. Cases includes complaint against Power outages, irregular billing, hefty bills, false assessment, harassment through NDPL officers, corruption etc. It is surprising as to how our Chief Minister remains unaware of these facts and why she seems to be giving a clean chit to NDPL.
The media can play a big role in highlighting the plight of the victims of the NDPL too. The best way to approach the victims of the NDPL is to reach to hundreds of people who are filing consumer complaints against the NDPL in Consumer Court Shalimar Bagh.
Rajinder Ahluwalia Advocate
Supreme Court/Delhi High Court
9990400404